Help & support

Find answers to common questions about your Receivables, payments, and your rights. If you can't find what you're looking for, our team is here to help.

Email us

help@paypathiq.com

Send a message

Contact form

About your Receivables

Payment options

Financial difficulties

Your rights

Still need help?

Our team is available Monday to Friday, 9am to 5pm. We're here to help you find a solution that works for you.

Email us Send a message

Help & support

Quick contact options

Why have I received a letter from PayPathIQ?

How can I check my balance?

What if I don't recognise this balance?

Can I dispute a Receivable?

What payment methods do you accept?

Can I set up a payment plan?

What happens after I make a payment?

Can I pay off my balance early?

What if I can't afford to pay?

Where can I get free financial advice?

Will you treat me fairly if I'm vulnerable?

What are my rights in relation to a Receivable?

How do you protect my personal data?

Can I complain about your service?

Still need help?